Sep 2013

26 September 2013

03 September 2013

In-depth interviewing program

An in-depth interviewing program among 100 of our client's top business customers, to gauge customer satisfaction and identify areas for improvement.

The Taylor Group's experience with this type of customer satisfaction research dates back to our founding in 1987.  We have been involved in the development of new measurement plans, large-scale revisions to existing plans, administration of ongoing plans, and evaluation of existing plans.

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